1. Getting There
Parking
There will be a limited number of ADA parking spots for patrons with disabilities onsite, and are available on a first come, first served basis. You will need to purchase a Lot C parking pass on the event website here. You are required to bring a valid, state-issued handicap placard, permit, or license plate to enter these parking lots. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.
The dedicated ADA parking lot will be Lot C, though there are a small allotment of ADA spots in each of the other lots. There will be a shuttle system running between the parkings lots and the main entrance, including wheelchair accessible vehicles running on a loop system.
Accessible Shuttle Service
There will be an Accessible pickup/drop-off point for guests with disabilities located between Lot C and Lot D. There will also be an accessible shuttle operating between the rideshare lot and the entrance. Guests with disabilities needing to utilize this service can do so by speaking to our staff at the Guest Services tent located in the rideshare lot.
Downtown Shuttle
There will also be a shuttle from Downtown to the festival site. Shuttles will be Accessible to patrons. All patrons will need to purchase an individual shuttle pass. For more information visit the Downtown Shuttle Info page.
2. Accessible Festival Entrance
There are specially designated lanes at the Festival entrances for patrons with disabilities. Look for the accessible signs above the entrance lanes or ask a staff member to direct you to the lanes.
3. ADA Accessibility Center (“Access Center”)
The Access Center will be located inside the main entrance adjacent to Guest Services and Lost & Found.
Our Access Center services include, but are not limited to:
- Answers to questions specific to the accessibility program
- Information relevant to our patrons with disabilities
- Requests for accessibility Wristbands
- Power outlets for recharging powered mobility devices
- Programming information in large print and braille for reference
- Assisted Listening Devices (ALDs)
4. Wristbands and Accessible Viewing Areas
All tickets to the Festival are general admission, purchasing a separate accessible ticket is not necessary.
Upon arrival, please visit the Access Center for information on the accessibility wristband program. Patrons with mobility impairments or Deaf/Hard of Hearing patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf and Hard of Hearing areas. The accessibility wristband is non-transferable.
Note: The wristband does not guarantee a spot in these areas. Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.
Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf / Hard of Hearing. Please visit the Access Center for a map of the festival grounds or the map on the official Festival app to see the designated accessible viewing locations.
Viewing Area Wristband Policies
- ADA wristbands to access ADA seated viewing platforms and ASL viewing areas are good for the whole weekend.
- Do NOT remove your wristband for the entire duration of the event. If your ADA wristband is damaged or removed, it can be replaced at the Access Center.
- One companion wristband will be issued for each accessible patron
- If an accessible guest wants to switch their companion, please bring the old companion wristband to the ADA kiosk to be reissued.
5. Patrons with Mobility Limitations
The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.
The Festival does not provide personal care, golf cart rides, or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
Accessible portable toilets are available at the ends of each bank of portable toilets throughout the Festival venue.
6. American Sign Language (ASL) Interpreted Performances
The Festival provides many American Sign Language (ASL) interpreted music performances for patrons who are Deaf or Hard of Hearing. Our cut off date for requesting an interpreted performance has now passed.
A schedule of interpreted performances is posted here, when available
You are still welcome to submit a request to have a specific performance be interpreted. We will make every effort to accommodate, but cannot guarantee, requests not timely submitted. Please email access-austin@besamemuchofestival.com
7. Special Dietary Needs and Prescription Medicine
Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, items will be allowed. Email access-austin@besamemuchofestival.com for more information.
Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival.
8. Service Animals
Pets are not allowed within the Festival grounds. However, miniature horses and dogs, which have been trained to provide assistance to an individual with a disability, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal or you can request the form in advance from access-austin@besamemuchofestival.com. Please enter through the accessible lane at either entrance.
9. Family Services
Need a place to change a diaper? Or a place to sit and nurse? Please head over to the Access Center. They will direct you to our family services tent located at the Guest Services tent.
10. Have Questions About Our ADA Access & Accommodations?
For any questions, please email: access-austin@besamemuchofestival.com